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02 / Our operating approach

A clear approach.
From sourcing to handover.

An operating framework for cooperation, setting out each stage’s scope, deliverables, and proposed review points. Execution details and responsibilities are agreed for each project.

01

Demand planning

Demand planning

Align vehicle categories, specifications, and quantities with customer requirements and intended use in Libya.

Scope of work

  • Assess intended use and target categories
  • Define specifications and quantities
  • Compare sourcing options
Stage deliverable
Approved requirements and specifications matrix
Review point
Review the supply offer against customer requirements before order approval.
Proposed follow-up measure
Specification clarity and proportion of requirements approved before procurement.
02

Sourcing & documentation

Sourcing & documents

Coordinate order scope, terms, and documentation with the supplier, recording agreed specifications and requirements.

Scope of work

  • Confirm order scope and terms
  • Review vehicle and invoice details
  • Coordinate supply and shipping documents
Stage deliverable
Consolidated order file and reviewed supply documents
Review point
Cross-check consistency between the order, vehicles, and documents.
Proposed follow-up measure
Order documentation completeness before shipment.
03

Shipping & import

Shipping & import

Coordinate shipping arrangements and import requirements with the relevant parties, updating expected arrival dates as the shipment progresses.

Scope of work

  • Coordinate shipping arrangements
  • Follow up clearance requirements with specialists
  • Update expected arrival dates
Stage deliverable
Shipment follow-up record and receipt plan
Review point
Clarify responsibilities and document exchange between shipment parties.
Proposed follow-up measure
Consistency of shipment-status and expected-arrival updates.
04

Receipt & storage

Receipt & storage

Coordinate receipt and storage arrangements, match vehicles to documentation, and record observations before preparation.

Scope of work

  • Cross-check vehicle identification numbers
  • Record arrival condition and observations
  • Coordinate suitable storage arrangements
Stage deliverable
Receipt and condition record for each vehicle
Review point
Record data or condition discrepancies and refer them for resolution.
Proposed follow-up measure
Receipt-record completeness and VIN matching.
05

Inspection & handover

Inspection & handover

Coordinate vehicle inspection and handover documentation against the agreed checklist and scope for each customer or fleet.

Scope of work

  • Coordinate pre-delivery inspection (PDI)
  • Schedule vehicle handover
  • Prepare handover documents and records
Stage deliverable
Completed inspection checklist and handover record
Review point
Address inspection observations and confirm handover documentation.
Proposed follow-up measure
Inspection-checklist and handover-record completeness.
06

Aftersales coordination

Aftersales coordination

Coordinate maintenance and genuine parts requirements, following up service requests with appropriate providers within the agreed scope.

Scope of work

  • Identify maintenance requirements
  • Identify and source genuine parts
  • Coordinate service request follow-up
Stage deliverable
Service requirements record and request follow-up
Review point
Match vehicle details, requested parts, and the agreed service scope.
Proposed follow-up measure
Request follow-up time and resolution-record completeness.

Service scope, responsibilities, and timelines are defined for each project through agreement with the partner and relevant parties.

Clarity is the basis of good operations.

Responsibilities

Define the coordination lead, relevant parties, and role boundaries at each stage.

Documentation

Link vehicle, order, shipment, receipt, and handover details in a reviewable file.

Follow-up

Agree clear review points and record observations and actions to resolve them.

Discuss a partnership